Product and pricing
Use subject `Product:` with your team size, evaluation goal, and high-level asset scope.
Contact
Reach the right SpectraPRO workflow
Send inquiries to support@spectra.security. Include a clear subject prefix so the request can be routed without exposing unnecessary data.
Last updated 14 July 2026
01
Contact routes
Support
Use subject `Support:` with the time, affected workflow, request or scan identifier, and sanitized error.
Security report
Use subject `Security:` with reproducible steps and impact. Do not include active credentials or unrelated customer data.
02
What not to send
Credentials
Never email passwords, session cookies, API keys, access tokens, or private keys.
Unnecessary personal data
Share only the minimum information required to understand and respond to the request.
Unauthorized scan data
Do not send evidence from systems you are not authorized to test.
References and live resources
Next step